News

2019/10/10

【Event Postponement and Ticket Refund Announcement】Tokyo Bunka Kaikan Music Workshop on October 12

Kindly be informed that due to the Typhoon Hagibis (Typhoon No.19), the following performance scheduled on Saturday, October 12 will be rescheduled to Saturday, March 14, 2020.
The Tokyo Bunka Kaikan Music Workshop Workshop Concert “Concert under the sea—The secret of the mysterious treasure box”
The details of ticket refunds are as follows. Please retain your tickets safely.

[Reschedule of the performance]
Performance and Original Schedule
The Tokyo Bunka Kaikan Music Workshop Workshop Concert “Concert under the sea—The secret of the mysterious treasure box”
Saturday, October 12, 2019 at Tokyo Bunka Kaikan Rehearsal Room
11:00 (Admission: 6 months-3 years old)
14:00 (Admission: ages 3-6 [Pre-school children])

Rescheduled Date
Saturday, March 14, 2020 at Tokyo Bunka Kaikan Rehearsal Room
11:00 (Admission: 6 months-3 years old)
14:00 (Admission: ages 3-6 [Pre-school children])

*Your purchased tickets are valid for the rescheduled performance. Please retain your tickets safely until the event day.
*The admission ages are determined as of October 12, 2019.
*Please note that your tickets cannot be changed to the other class of this performance or other performances.


[If you are not able to attend the rescheduled performance, a refund is available.]
If you wish to get a refund for your tickets, please follow the below steps during the designated period.

Period for accepting refund requests
Thursday, October 17, 2019-Thursday, October 31 (The request made by post must be postmarked by the deadline.)

How to request a refund onsite or by post

  1. Onsite (Tokyo Bunka Kaikan)
    Please bring your tickets to the Tokyo Bunka Kaikan Box Office.
  2. By post
    Please send your tickets and a sheet of paper filled out with the following information to the Tokyo Bunka Kaikan Box Office.
    Required information:
    Your name (Japanese phonetics included)
    Your telephone number
    The total number of your purchased tickets
    Your bank account information (Please leave a note if you do not have your bank account in Japan.); bank name, branch name, account holder (Japanese phonetics included), account type (checking or savings), account number
    Postal Address:
    Attn: Music Workshop Oct 12
    Tokyo Bunka Kaikan Box Office 5-45, Uenokoen, Taito-ku, Tokyo,110-8716
    *Please note that your tickets will not be reimbursed in case the mail is not delivered to the Box Office.

Costs you get refunded

  1. Ticket Cost
  2. Specific service fees (The consumption tax rate is determined as of the date you have purchased the tickets.)
    – Those who purchased via 7-Eleven: ticket issuing fee ([100yen + tax] per ticket), payment service fee ([150yen + tax] per transaction)
    *In case you have purchased with other performances’ tickets together, you get refunded only the ticket issuing fee.
    -Those who purchased by bank transfer: postage fee ([473yen+ tax] per ticket)
    *In case you have purchased with other performances’ tickets together, you do not get the postage fee refunded.
  3. Postage fee for sending back tickets (in case you mailed to return your tickets)

Refund Period
You will receive a refund in your designated bank account by the end of December 2019.


For information about this event, please see here.